Naturally, we’re thrilled when any of the ‘Big 3’ DNA companies offers a sale. If the sale is big enough, like the FTDNA December 2014 sale, the additional strain is going to add to the burden of already busy labs. Although new matches are wonderful, the flip side of the coin is that frequently, we will also have to wait for those results because of lab delays.
To add to FTDNA’s delay woes, the company that supplied the reagent needed to perform all YDNA 12 marker tests stopped production and caused a serious backlog in processing YDNA. Although the reagent problem was sorted, and FTDNA hired additional staff to catch up, questions such as, “Batch 599 Delayed by Holidays?” and “For those awaiting Y results” are regular features at the FTDNA Forum.
Pending Lab Results
As you can see from the Pending Results tables above, several of the Iowa DNA Project members took advantage of the sale and placed orders during December. Many of them already had samples on file which normally reduces batching time. As is pointed out in, “Poll/Survey about time frame/delayed results“, people whose tests are coming in on time don’t complain and a number of project member tests have returned on time in January and February and have since been removed from the list. We hope the lab catches up and keeps churning out or results. In the meantime, our project has learned:
- SNP and YDNA upgrades are the most delayed
- SNP tests from batches 587 and 600 have received no notification or explanation for delay
- The most overdue test is from batch 587
- 2 of 4 Family Finder tests have been delayed but have not required new samples
- Autosomal Tests have been transferring within 5 business days
- No recently ordered test has completed processing early but several have completed on time
- Tests have received delay notifications but have had results posted within the week